Privacy Policy

Effective Date: September 25, 2025

At PaK-All, we deeply value your privacy. This Privacy Policy outlines how we collect, use, protect, and share information when you visit our website, https://www.pakall.com, or use our portable storage and moving services. PaK-All delivers storage containers to customers’ homes for packing, storing at our secure facilities, or relocating to another location, ensuring a seamless experience tailored to your needs.

Information We Collect

We collect information in the following ways:

  1. Information You Provide: When you request an estimate or make a payment through our website, we collect:
    • Name
    • Email address
    • Phone number
    • Home address
    • Moving address (if applicable)

    This information is securely stored in our custom WordPress plugin and is not shared with third parties.

  2. Automatically Collected Information: We use tracking technologies to understand how users interact with our website, including:
    • Device type and browser
    • IP address
    • Pages visited
    • Time spent on the site
    • Referral source

    We do not collect sensitive personal information (e.g., payment details) through general browsing.

  3. Payment Information: Our third-party payment processor, Stripe, securely collects and processes payment details. We do not store your payment information on our servers.

Use of Cookies & Tracking Technologies

We use the following tools to enhance your experience and improve our services:

  • Google Analytics and Google Tag Manager: To measure website traffic, user behavior, and marketing campaign effectiveness.
  • Meta (Facebook) Pixel: To track ad performance and optimize marketing strategies.
  • Google reCAPTCHA: To protect our estimate and payment forms from spam and abuse.

These tools use cookies and similar technologies to collect and analyze data. You can disable cookies in your browser settings, but this may affect website functionality.

We also use:

  • AWS Simple Email Service (SES): To send transactional emails, such as order confirmations or estimate details.
  • Twilio: To send text message notifications related to your service requests.

How We Use Your Information

We use the collected information to:

  • Process and fulfill your estimate requests, payments, and service bookings.
  • Communicate with you via email (AWS SES) or text messages (Twilio) about your services.
  • Understand user interactions with our website to enhance functionality and user experience.
  • Measure and optimize the performance of our ads and marketing strategies.

We do not sell, rent, or trade your personal information to third parties.

Data Retention

We retain the information you provide, such as your name, email, phone number, and addresses, indefinitely to maintain a comprehensive history of our interactions with you. This allows us to:

  • Provide a seamless and personalized experience for future services.
  • Improve our operations and offerings based on historical insights.
  • Ensure continuity in customer support and service records.

We take great care to store this data securely and only use it to enhance your experience with PaK-All.

Sharing Your Information

We share information only in the following cases:

  • Service Providers: We share data with trusted third-party providers (e.g., Stripe for payments, AWS SES for emails, Twilio for text messages, Google for analytics, and Meta for advertising) to deliver and improve our services. These providers may use their own cookies or tracking technologies, subject to their respective privacy policies.
  • Aggregated or Anonymous Data: We may share non-identifiable, aggregated data with third parties for analytics or marketing purposes.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.

Your personal information (e.g., name, email, phone number, addresses) collected through our WordPress plugin is not shared with any third parties.

How We Protect Your Information

We implement industry-standard technical and organizational measures to safeguard your data, including:

  • Secure storage of data collected via our WordPress plugin.
  • Use of Google reCAPTCHA to prevent spam and abuse.
  • Secure transmission of payment data through Stripe.

However, no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

  • Cookies: You can manage or disable cookies in your browser settings, though this may impact site functionality.
  • Marketing Communications: You can opt out of marketing emails or text messages by following the unsubscribe instructions in those communications or contacting us directly.
  • Data Access: You may request access to or deletion of your personal information by contacting us.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

PaK-All
5420 E 9th St E Ave
Tulsa, OK 74112
Phone: 844-870-2100
Website: https://www.pakall.com